Privacy Policy

Welcome to Gradwear exports private limited! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We gather information to provide you with the best possible service. This includes:

Personal Information:

• Your name, email address, phone number, and billing/shipping address when you make a purchase.
• Payment information (processed securely through third-party payment gateways).

Non-Personal Information:

• Your IP address, browser type, and browsing behavior (e.g., pages viewed, time spent on the site).

Cookies:

• Small files stored on your device to enhance your browsing experience.

2. How We Use Your Information

The information we collect is used for:

• Processing your orders, payments, and deliveries.
• Sending updates on your order, promotional offers, and newsletters (you can opt-out anytime).
• Improving our website functionality and enhancing user experience.
• Maintaining website security and fraud prevention.
• Analyzing website traffic and performance to optimize our services.

3. How We Protect Your Information

We are committed to safeguarding your data with the following measures:

• Secure encrypted data transmissions using SSL technology.
• Reliable third-party payment gateways for secure transactions.
• Regular monitoring of our systems for potential vulnerabilities or breaches.

4. Sharing Your Information

Gradwear exports private limited does not sell or rent your personal information. However, we may share it in these circumstances:

• Service Providers: To facilitate shipping, payment processing, and marketing activities.
• Legal Compliance: If required by law or necessary to protect our rights or comply with legal obligations.

5. Your Rights

You have the right to:

• Access your personal information.
• Request corrections for inaccurate data.
• Delete your personal data (except where retention is required by law).
• Withdraw your consent for marketing communications.

To exercise these rights, contact us at contact@Convowear.com.

6. Cookies and Tracking Technologies

We use cookies to:

• Save your preferences and login details.
• Analyze site performance and track user behavior for improvement.

You can disable cookies in your browser settings, but this may affect some functionalities of our website.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing personal information.

8. Children's Privacy

Gradwear exports private limited’s website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or need assistance, please reach out to us:

Address:
Office No 8830/14B Left Portion, Ground Floor, Near D Mart, Block 69D, Sidipura, Karol Bagh, New Delhi, Delhi 110005

Phone: +91 9958954958 , +91 8178509990

Hours:

• Monday to Friday: 8:00 AM - 4:00 PM
• Saturday to Sunday: 9:00 AM - 5:00 PM

Email:
info@convowear.in

We value your trust and are committed to protecting your privacy!