Terms & Conditions

Welcome to Gradwear exports private limited! These Terms and Conditions govern your use of our website and the services provided by Gradwear exports private limited. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. General Information

Gradwear exports private limited is a registered business providing premium-quality graduation gowns, hoods, tams, and accessories. Our website, www.convowear.com, offers a variety of products and services, and we are committed to ensuring that your shopping experience is smooth, secure, and satisfying.

2. Use of the Website

• By accessing and using our website, you agree to comply with all applicable laws and regulations.
• You are responsible for ensuring that the information you provide, including your personal details and payment information, is accurate and up-to-date.
• We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice.

3. Product Information

• While we strive to provide accurate descriptions and images of our products, we cannot guarantee that all product details, including prices and availability, are completely accurate.
• Gradwear exports private limited reserves the right to change product descriptions, prices, or availability at any time without prior notice.

4. Ordering and Payment

• When you place an order, you agree to purchase the selected products under the terms provided on our website.
• All orders are subject to availability, and Gradwear exports private limited reserves the right to refuse or cancel any order at our discretion.
• Payment for products must be made via the available payment methods, and all transactions will be processed securely through third-party payment gateways.

5. Shipping and Delivery

• Gradwear exports private limited will process and ship your order in accordance with our Shipping Policy.
• Delivery times are estimates and may vary based on location, shipping method, and other factors.
• Gradwear exports private limited is not responsible for any delays caused by shipping carriers or customs processing.

6. Returns and Refunds

• Our Refund Policy outlines the procedures for returning items and requesting refunds. Returns will be processed in accordance with the eligibility criteria stated in the policy.
• Items that are damaged, defective, or incorrect upon arrival are eligible for return and refund, subject to our return guidelines.

7. Privacy Policy

• By using our website, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information. Please read our privacy practices carefully before using our services.

8. Intellectual Property

• All content on our website, including text, images, logos, designs, and trademarks, is the property of Gradwear exports private limited and is protected by copyright and other intellectual property laws.
• You may not use any content from our website for commercial purposes without obtaining prior written consent from Gradwear exports private limited.

9. Limitation of Liability

• Gradwear exports private limited is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or business interruption.
• We do not guarantee that our website will be free of errors, viruses, or other harmful components, and we are not responsible for any damages to your device arising from its use.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of India.
• Any dispute related to these terms will be resolved under the jurisdiction of New Delhi, India.

11. Modifications to the Terms

• Gradwear exports private limited reserves the right to modify, update, or change these Terms and Conditions at any time. All changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions regarding these Terms and Conditions or need further assistance, please contact us:

Email: info@convowear.in
Phone:+91 9958954958 , +91 8178509990
Address:
Office No 8830/14B Left Portion, Ground Floor, Near D Mart, Block 69D, Sidipura, Karol Bagh, New Delhi, Delhi 110005

By using this website, you agree to comply with and be bound by these Terms and Conditions. Thank you for choosing Gradwear exports private limited!